The Management Book

Preface
Introduction

PART 1: YOU - A MANAGER?
The accidental manager
The things managers do
Success, happiness and the management career
Picturing your role

PART 2: THE TEAM
The team starts with you
Assembling the team
What does your team want from you?
The ever-changing shape of the team

PART 3: CREATING YOUR ROLE
Deciphering your boss
The imperfect boss
Think networks, not hierarchies
Creating your role

PART 4: THE WORKING TEAM
Marching to the same tune
Cutting up the cake
Coach or controller?
No team is an island

PART 5: THE PRODUCTIVE TEAM
Engaging and motivating the team
Keeping on track
Entitlement and fairness: reasonableness and imbalances
The curse and delight of meetings

PART 6: THE WORKING MANAGER
The crunch: making decisions
Are you really prioritising?
Problems, barriers and conflicts
Dealing with change

PART 7: THE SOPHISTICATED MANAGER
The myths of management science and predictable futures
Taking risks as a manager
Learning from the stoics
Language as a tool

PART 8: THE COMPLETE MANAGER
What is a good job as a manager?
What else do you need to do?
Rights, wrongs, ethics and behaviour
Excelling in your career

PART 9: THE DEVELOPING MANAGER
Help is at hand
Reaching externally
The tools for the job
Using your annual appraisal

Conclusion
Index