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Operations Management -- MyLab Operations Management with Pearson eText

Paperback Engels 2019 9781292270340
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Operations may not run the world, but it makes the world run!


To truly understand the way a business operates, you need to get your hands dirty - that’s how you get to appreciate what's actually happening within an organization. Looking inside for the answers is what Operations Management is all about.

Learn from world-leading experts Nigel Slack and Alistair Brandon-Jones and benefit from their wealth of experience helping improve businesses of all shapes and sizes. Strategic in its perspective, the book offers a comprehensive and practical way to explore key concepts and see them in action through a plethora of international examples.


What makes Operations Management, 9th edition work so well?

●    Clear structure (thanks to the “4 Ds” model of operations management)

●    Real life examples through the ‘operations in practice’ boxes and case studies

●    Worked examples blend qualitative and quantitative perspectives

●    Critical commentaries pose alternative views where appropriate

●    Summary answers to key questions in practical bullet points


Uitgever:Pearson Education


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<ul> <li>Part One – Directing the operation </li> <li>1. Operations management </li> <li>2. Operations performance </li> <li>3. Operations strategy </li> <li>4. Product and service innovation </li> <li>5. The structure and scope of operations </li> <li>Part Two – Designing the operation </li> <li>6. Process design </li> <li>7. Layout and flow </li> <li>8. Process technology </li> <li>9. People in operations </li> <li>Part Three – Deliver </li> <li>10. Planning and control </li> <li>11. Capacity management </li> <li>12. Supply chain management </li> <li>13. Inventory management </li> <li>14. Planning and control systems </li> <li>15. Lean operations </li> <li>Part Four – Development </li> <li>16. Operations improvement </li> <li>17. Quality management </li> <li>18. Managing risk and recovery </li> <li>19. Project management</li> </ul>

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        Operations Management -- MyLab Operations Management with Pearson eText