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Operations and Process Management

Principles and Practice for Strategic Impact

Paperback Engels 2021 9781292350066
Op voorraad | Vandaag voor 21:00 uur besteld, morgen in huis


Master the core subject principles of Business Operations and processes with this market-leading text. Operations and Process Management, 6th Edition by Nigel Slack and Alistair Brandon-Jones, is the ultimate text on Operations and Process Management, ideal for students with some experience in Management who want to embark on a career in the field. This innovative text approaches the subject from a managerial perspective, providing clear and concise coverage of the nature, principles, and practice of operations and process Management.

The content is organised around diagnostic questions, which relate theory to the key issues managers face in the workplace. Each chapter provides a range of examples, frameworks, and techniques designed to help you better analyse existing operations and understand ways to deal with operational and process challenges. This new edition includes new case studies drawn from a diverse range of industries and regions, covering new topics such as servitisation and the co-creation of services.

This text introduces operations and process Management for everyone who wishes to understand the nature, principles and practices of the subject, inspiring a critical and applied mastery of the core principles and processes, which are fundamental to successfully managing Business Operations.


Aantal pagina's:600
Hoofdrubriek:Inkoop en logistiek


Wees de eerste die een lezersrecensie schrijft!

Over Nigel Slack

Nigel Slack is Emeritus Professor of Operations Management and Strategy at Warwick Business School, an Honorary Professor at Bath University and 'Honorary Fellow of the European Operations Management Association'.

Andere boeken door Nigel Slack

Over Alistair Brandon-Jones

Alistair Brandon-Jones is a Full Chaired Professor in Operations and Supply Chain Management, and Head of the Information, Decisions, and Operations Division at the University of Bath, School of Management.

Andere boeken door Alistair Brandon-Jones


Guide to case studies xv
Preface xvii
About the authors xxi
Acknowledgements xxiii

1 Operations and processes 1
2 Operations and strategic impact 39
3 Product and service innovation 81
4 Operations scope and structure 117
5 Process design 1- Positioning 161
6 Process design 2- analysis 191
7 Supply chain management 237
8 Capacity management 273
9 Inventory management 309
10 Resource planning and control 343
11 Lean synchronisation 385
12 Improvement 419
13 Quality management 459
14 Risk and resilience 499
15 Project management 531

Index 567

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