Medical Office Management

<h2>Brief Contents</h2> <div class="c-section-headers-non-traditional-number-list_container"> <ol> <li>Today’s Healthcare Environment</li> <li>Duties of the Medical Office Manager</li> <li>Communications in the Medical Office</li> <li>Managing the Front Office</li> <li>Appointment Scheduling</li> <li>Medical Records Management</li> <li>Legal and Ethical Issues in Managing the Medical Office</li> <li>Personnel Management</li> <li>Regulatory Compliance in the Healthcare Setting</li> <li>Use of Computers in the Medical Office</li> <li>Office Policies and Procedures</li> <li>Accounting and Payroll in the Medical Office</li> <li>Billing and Collections</li> <li>Health Insurance</li> <li>Procedural and Diagnostic Coding</li> <li>Quality Improvement and Risk Management</li> <li>Marketing the Medical Office</li> </ol> <h3>Appendices</h3> <ol type="A"> <li>Internet Websites for Healthcare Professionals</li> <li>Sample Medical Office Policy and Procedure Manual</li> <li>Guidelines for Documenting in the Medical Record to Ensure Proper Coding</li> <li>Answers to Chapter Case Study Questions</li> <li>Registered Medical Assistant (RMA) Task List</li> <li>CMA (AAMA) Occupational Analysis</li> <li>Medical Terminology Word Parts</li> </ol> </div>