Information Systems and Outsourcing

PART I: INTRODUCTION Outsourcing Research: Towards More Informed Practice; M.C.Lacity and L.P.Willcocks PART II: THEORIES Transaction Cost Economics Applied to IT Outsourcing: Findings and Critique; M.C.Lacity and L.P.Willcocks The Normative Value of Transaction Cost Economics in IT Outsourcing; L.Poppo and M.C.Lacity Domberger's Theory of Contracting Applied to IT Outsourcing; P.Seddon, S.Cullen , and L.P.Willcocks Contracting and Relationship Theories Applied to IT Outsourcing; T.Kern and L.P.Willcocks PART III: STUDIES OF PRACTICE Outsourcing Myths and Contracting Realities; M.C.Lacity and R.Hirschheim Making the Outsourcing Decision; M.C.Lacity, D.Feeny and L.P.Willcocks IT and Business Process Outsourcing: The Knowledge Potential; L.P.Willcocks, J.Hindle, D.Feeny and M.C.Lacity Knowledge Transfer in Offshore Outsourcing; J.Rottman and M.C.Lacity IT Offshore Outsourcing Practices; J.Rottman and M.C.Lacity Selecting and Leveraging Outsourcing Providers; S.Cullen, L.P.Willcocks and M.C.Lacity Managing Relationships across the Lifecycle of an Outsourcing Arrangement; M.C.Lacity and L.P.Willcocks IT Sourcing: Reflections on Practice; M.C.Lacity and L.P.Willcocks Expertise Management in Distributed Offshore Outsourcing; I.Oshri, J.Kotlarsky and L.Willcocks Playing Catch-Up' with Core IS Capabilities: The Secrets of Success; L.Willcocks, P.Reynolds and D.Feeny