Boeken van Neil Bendle

Neil Bendle Paul Farris Phillip Pfeifer David Reibstein
Marketing Metrics
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This award-winning guide will help you accurately quantify the performance of all your marketing investments, increase marketing ROI, and grow profits. Meer
Neil Bendle Shane Wang
The Customer Asset
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This book delves into the concept of customers as financial assets, explaining how firms can assess investments in customer relationships. The authors present the VARIED framework for quantifying the customer asset, enabling marketers to devise strategies that enhance its value. Meer
Paul Farris Neil Bendle Phillip Pfeifer David Reibstein
Key Marketing Metrics
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"Marketers know that they must use metrics.  The key--which this book addresses superbly--is which metrics to use and how to use them."

Erv Shames, Chairman, Western Connecticut Health Network; former President and CEO of Borden, Inc. Meer

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