Burt Perrin

In Changing Bureaucracies, international experts provide an unparalleled look at how public sector bureaucracies can better adapt to the reality of unprecedented levels of uncertainty and complexity, and how they can better respond to the emerging needs and demands of citizens and beneficiaries. Meer

Like honesty and clean water, ""accountability"" is invariably seen as a good thing. Conversely, the absence of accountability is associated with most of the greatest abuses in human history. Meer