Brian Hunt
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Boeken van Brian Hunt
Toni Ivergard
Brian Hunt
Handbook of Control Room Design and Ergonomics
First published two decades ago, the first edition of Handbook of Control Room Design and Ergonomics: A Perspective for the Future became a benchmark for the field.
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Stuart Barnes
Brian Hunt
E-Commerce & V-Business
'E-Commerce and V-Business' onderzoekt de invloed van internet en betrokken technologieën op twee gerelateerde aspecten: elektronische commercie en virtuele organisatie.
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Brian Hunt
Toni Ivergard
Designing Service Excellence
The moment of truth—that instant when consumers experience and judge service quality—is often a deciding factor in business success. Designing Service Excellence: People and Technology provides practical information on the design, management, and organization of many different types of service industries, such as hotels, restaurants, banks and financial institutions, retail, and the public sector.
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