Xla Institute
- Auteur
Expertise volgens het gepubliceerde werk: certificering, service management, courseware, service level agreements
Boeken van Xla Institute
Xla Institute
Experience Management and XLA® Practitioner Courseware
Experience Management and XLA® Practitioner builds on foundational experience concepts, teaching participants how to design and implement.
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Xla Institute
Experience Management and XLA® Foundation
Enhance your expertise in customer experience management with our two-day certified Experience Management (XM) and Xperience Level Agreement (XLA®) Foundation courseware.
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