Frans Melissen
- Auteur
Expertise volgens het gepubliceerde werk: hospitality management, gastvrijheid, hotelmanagement, guest experience, horeca
Bert (NHTV Breda University of Applied Sciences, the Netherlands) Smit
Boeken van Frans Melissen
Frans Melissen
Jean-Pierre van der Rest
Stan Josephi
Rob Blomme
Hospitality Experience
Deze eerste Nederlandstalige editie van Hospitality Experience biedt een boeiende introductie in de belangrijkste aspecten van hospitality management.
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Bert (NHTV Breda University of Applied Sciences, the Netherlands) Smit
Frans Melissen
Celiane Camargo-Borges
Lauren Verheijen
Sustainable Customer Experience Design
Fully revised and updated, the second edition of this popular text focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries.
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Sustainable Luxury in Tourism and Hospitality
This book explores the concept of sustainable luxury in the context of tourism and hospitality. It reimagines luxury in tourism and hospitality through a sustainability lens, showing how sustainability and luxury can co-exist and reinforce each other, and highlights emerging theoretical frameworks and empirical case studies from diverse contexts.
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Frans Melissen
Bert (NHTV Breda University of Applied Sciences, the Netherlands) Smit
Bert Smit
Vitalija Danivska
Andrew Ngawenja (Breda University of Applied Sciences, Netherlands) Mzembe
Andrew Ngawenja Mzembe
Rethinking Sustainability in Facilities and Workplace Management
First textbook in the literature to treat sustainability as a powerful concept to create optimal workplace experiencesFM is a growth area and this book pushes the boundaries to teach sustainability in a new wayMost other textbooks dedicated to this topic focus on describing specific best practices or case studies, that is simply not enough to take the next step in truly integrating sustainability in the facility management industry.
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