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Boeken van Benjamin Schneider

Benjamin Schneider
This Is Service Design Thinking
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'This is Service Design Thinking' beschrijft een interdisciplinaire benadering voor het ontwerpen van services. Het boek illustreert het opkomende terrein van service design. Meer
William H. Macey Benjamin Schneider Karen M. Barbera Scott A. Young
Employee Engagement
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Employee engagement has been a buzz word in the human resources community for several years, but there remains an urgent need for scientifically grounded advice for human resources consultants and practitioners as to how to measure and increase it. Meer
Benjamin Schneider
Organizational Climate and Culture
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Sponsored by the Society for Industrial and Organizational Psychology, a division of the American Psychological Association. Meer
Benjamin Schneider Susan Schoenberger White
Service Quality
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The last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. This title presents an overview and analysis of the field and its research, including its growth, various trends, and debates. Meer
Benjamin Schneider D. Brent Smith
Personality and Organizations
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Personality has always been a predictor of performance. This book of original chapters is designed to fulfill a need for a contemporary treatment of human personality in work organizations. Meer

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