John Seddon
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John Seddon
Freedom from Command and Control
"Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers.
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John Seddon
The Whitehall Effect
John Seddon is back with an uncompromising account of Whitehall's effect on public services. It's a damning read. He explains how successive governments have undermined our public services and the devastation that three decades of political fads and bad theory have caused.
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