Peter Wiggers
- Auteur
Expertise volgens het gepubliceerde werk: siam, service management, vendor management, integration, service delivery
Boeken van Peter Wiggers
Dave Armes
Peter McKenzie
Niklas Engelhart
Peter Wiggers
SIAM: Principles and Practices for Service Integration and Management
The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach.
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Henk Kok
Peter Wiggers
Maritha de Boer-de Wit
IT Performance Management
IT Performance Management addresses the way organizations should balance the demand and the supply of information technology, optimizing the cost and maximizing the business value of IT.
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