James Reason

Managing the Risks of Organizational Accidents introduced the notion of an ’organizational accident’. These are rare but often calamitous events that occur in complex technological systems operating in hazardous circumstances. Meer

Human Error, published in 1991, is a major theoretical integration of several previously isolated literatures. Particularly important is the identification of cognitive processes common to a wide variety of error types. Meer

This succinct but absorbing book covers the main way stations on James Reason‘s 40-year journey in pursuit of the nature and varieties of human error. Meer

Situations and systems are easier to change than the human condition - particularly when people are well-trained and well-motivated, as they usually are in maintenance organisations. Meer