John Bicheno
- Auteur
John began learning about Lean in 1982 with Toyota in South Africa, when he was Professor of Industrial Engineering at the University of the Witwatersrand. He is still learning about Lean!
In 1995 he began work with Lean Enterprise Research Centre, started by Dan Jones.In 1999 he started the worlds first Masters degree in Lean.
He is now director of the MSc in Lean Enterprise at the University of Buckingham. He has been mentor and trainer to numerous manufacturing and service organisations in UK, Ireland, South Africa and Denmark.
In 1995 he began work with Lean Enterprise Research Centre, started by Dan Jones.In 1999 he started the worlds first Masters degree in Lean.
He is now director of the MSc in Lean Enterprise at the University of Buckingham. He has been mentor and trainer to numerous manufacturing and service organisations in UK, Ireland, South Africa and Denmark.
John began learning about Lean in 1982 with Toyota in South Africa, when he was Professor of Industrial Engineering at the University of the Witwatersrand. He is still learning about Lean!
In 1995 he began work with Lean Enterprise Research Centre, started by Dan Jones.In 1999 he started the worlds first Masters degree in Lean.
He is now director of the MSc in Lean Enterprise at the University of Buckingham. He has been mentor and trainer to numerous manufacturing and service organisations in UK, Ireland, South Africa and Denmark. He is the author of several best-selling book including The Lean Toolbox (sales exceeding 100k), The Service Systems Toolbox, and The Lean Games Book.
In 1995 he began work with Lean Enterprise Research Centre, started by Dan Jones.In 1999 he started the worlds first Masters degree in Lean.
He is now director of the MSc in Lean Enterprise at the University of Buckingham. He has been mentor and trainer to numerous manufacturing and service organisations in UK, Ireland, South Africa and Denmark. He is the author of several best-selling book including The Lean Toolbox (sales exceeding 100k), The Service Systems Toolbox, and The Lean Games Book.
Boeken van John Bicheno
John Bicheno
Gijs Wijers
Marjolijn Feringa
De toolbox voor dienstverlening - editie 2022
Dit boek beschrijft in detail de drie krachtigste concepten voor dienstverlening in de 21e eeuw: Lean-denken, ontwerpdenken en systeemdenken, en vertelt precies hoe ze kunnen worden toegepast.
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John Bicheno
The Service Systems Toolbox
This book integrates the three most powerful emerging concepts in service operations over the last decade: Lean Thinking, Design Thinking, and Systems Thinking.
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