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Boeken van Claire Agutter

Claire Agutter Johann Botha Suzanne Van Hove
VeriSM: Unwrapped and Applied
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'VeriSM: Unwrapped and Applied', the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. Meer
Claire Agutter
ITIL Foundation Handbook [pack of 10]
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This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. Meer
Claire Agutter Rob England Suzanne D. van Hove Randy Steinberg
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