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Boeken van Claire Agutter

Claire Agutter Johann Botha Suzanne Van Hove
VeriSM: Unwrapped and Applied
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'VeriSM: Unwrapped and Applied', the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. Meer
Claire Agutter
ITIL Foundation Handbook [pack of 10]
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This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. Meer
Claire Agutter Rob England Suzanne D. van Hove Randy Steinberg
VeriSM™
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