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Boeken van Claire Agutter

Claire Agutter Johann Botha Suzanne Van Hove
VeriSM: Unwrapped and Applied
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'VeriSM: Unwrapped and Applied', the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. Meer
Claire Agutter
Service Integration and Management Foundation Body of Knowledge (SIAM® Foundation BoK)
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This book introduces service integration and management (SIAM). Its contents are the source material for the EXIN BCS Service Integration and Management Foundation (SIAM®F) certification. Meer
Claire Agutter
ITIL Foundation Handbook [pack of 10]
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This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. Meer

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