Mark Goulston
- Auteur
Geschreven door Mark Goulston
Mark Goulston
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
Do you ever feel like you’re talking to a brick wall?The first step in persuading anyone to do anything is getting them to hear you out. But whether the person is a cynical colleague, furious customer, or overwhelmed spouse, their emotional barriers may be blocking your message.
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