Boeken van Sally Dyson
Sally Dyson
Paul Smith
The Real Deal
€ 132,68
This book tackles the key issues that all current and emerging law firm heads must conquer if their firms are to thrive.
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Ken Grady
Julian Summerhayes
Yolanda Cartusciello
Kim Carr
Nathaniel Slavin
Sally Dyson
Edwin Bodensiek
Ryan Burruss
Stephen Poor
Judith McKay
Helen Hamilton-Shaw
Innovations in Client Experience
€ 292,17
In-depth advice on how the legal profession can up its game in client experience, offering innovative strategies and pragmatic advice to those law firms needing to improve their CX.
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Sally Dyson
Will Taylor
Yolanda Cartusciello
Andrew Hedley
David H Freeman
Kim Carr
Douglas McPherson
James Matthews
Scott Rechtschaffen
The Client Experience
€ 233,64
A client-centric business model is essential for future law firm success and the authors of this far-reaching title utilize their own experience and real-life case studies to drill down into the importance of maintaining the one thing no business can do without: its client.
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Sally Dyson
Budgeting and Negotiating Fees with Clients
€ 110,74
This report guides both lawyers and law firm leaders to adopt best practice budgeting and negotiation to ensure the prosperity of their firms. The advice in this report is supported by case studies which demonstrate the tried-and-tested nature of the methodologies advocated and by practical tools which can be adapted to suit readers'own practices.
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Sally Dyson
Client Listening
€ 292,17
Future-proof your firm by embedding client relationships, and anticipating client needs. Forward-thinking firms know that listening effectively to their clients is crucial for improving client service, value, retention, and, ultimately, profitability.
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Sally Dyson€ 132,68
Ken Grady€ 292,17
Sally Dyson€ 233,64
Sally Dyson€ 110,74
Sally Dyson€ 292,17