Sales Management Demystified

Paperback Engels 2007 9780071486545
€ 41,47
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Samenvatting

BUILD and manage a SALES FORCE that's worth sell-ebrating

Understanding that a sales force is only as successful as its management is the first step to improving overall sales performance. The rest can be found inside this hands-on guide that shows, step-by-step, how to train and retain a team of top sales professionals.

Sales Management Demystified addresses every step of the process--including hiring, training, compensation, organization, deployment, forecasting, motivation, and performance management. Sales managers at every level and students of sales management will find helpful strategies and tactics for molding a team into an effective, cohesive unit. Featuring real-world examples, end-of-chapter quizzes, and a final exam, this incredibly useful guide will help you get the best from your sales force and put your career on the fast track.

This fast and easy guide offersIdeas for sourcing, screening, and selecting the best candidates
Tips for training salespeople in product, customer, and competitor knowledge, and in selling skills
The model for choosing the most successful sales force organization and deployment
Monetary and nonmonetary methods to reward positive sales force action and results
Performance management techniques that evaluate results, actions, skills, knowledge, and personal characteristics

Simple enough for a novice but challenging enough for a veteran manager, Sales Management Demystified is your shortcut to developing a successful sales team.

Specificaties

ISBN13:9780071486545
Taal:Engels
Bindwijze:Paperback

Lezersrecensies

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Inhoudsopgave

Preface

Acknowledgments

Part 1: Creating the Sales Force

Chapter 1: People, Process, Technology, and Performance

Part 2: Hiring the Best: Terminating the Rest

Chapter 2: Job Descriptions, Candidate Profiles, and Sourcing

Chapter 3: Screening and Selecting

Part 3: Training for Results

Chapter 4: Product, Competitor, and Customer Knowledge

Chapter 5: Selling Skills

Chapter 6: Field Coaching and Sales Meetings

Part 4: Sales Force Compensation

Chapter 7: Total Salesperson Compensation: The Mix Between Fixed and Performance Pay

Chapter 8: Salary, Commission, and Bonus Plans and Reimbursed Expenses

Part 5: Sales Force Organization

Chapter 9: Channel Choice and Architecture

Chapter 10: Sizing and Deployment: Time and Territory Management

Part 6: Goal Setting

Chapter 11: Sales Forecasting and Planning

Part 7: Motivating Salespeople

Chapter 12: Recognition, Feeling Important, Challenge and Achievement, and Freedom and Authority

Chapter 13: Personal Growth, Esteem, Belonging, Leadership, and Sales Contests

Part 8: Performance Management

Chapter 14: Performance Evaluations

Final Thoughts

Final Exam

Answer Key

Index

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