Perfect Phrases for Writing Employee Surveys

Paperback Engels 2010 9780071664011

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THE RIGHT PHRASE FOR EVERYSITUATION . . . EVERY TIME

Generating honest, no-nonsense feedback through well-written surveys isthe first step to dramatically increasing employee engagement, commitment,loyalty—and your company’s bottom line.

Perfect Phrases for Writing Employee Surveys provides the tools for craftingprecisely phrased surveys to deliver accurate information, so you can adjust yourorganization’s practices accordingly. Inside are hundreds of words, phrases, andexamples that remove the guesswork from an otherwise daunting process. Thishandy, time-saving guide helps you write surveys that measure:Employee EngagementLeadership and ManagementCompany Values and EthicsOrganizational CultureSatisfaction with Work EnvironmentCareer Development

Specificaties

ISBN13:9780071664011

Taal:Engels

Bindwijze:paperback

Uitgever:McGraw-Hill Education

Hoofdrubriek:Communicatie en media, Personeelsmanagement

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Inhoudsopgave

Introduction Part 1: Four Key Steps Chapter 1: Define survey goals – What do you need to know? Chapter 2: Structure a survey that generate full, clear feedback Chapter 3: Take the survey out for a “test drive.” Chapter 4 : Deliver Survey Results to Management in an easy to interpret format and a timely manner Part 2: Anatomy of an Effective Survey Chapter 5: Braoad Questions Chapter 6: Industry-specific Questions Chapter 7: Company-Specific Questions Chapter 8: Change or Problem-specific Questions Chapter 9: Other feedback Chapter 10: Survey dos and don’ts Part 3: Chapter 10: Reporting Survey Results to Management Chapter 11: How to Relay Findings Back to Your Employees