Perfect Phrases for Managers and Supervisors, Second Edition

Paperback EN 2010 2e druk 9780071742313
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Samenvatting

The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:Setting a tone of mutual trust and respectDealing with difficult employees and delicate problemsConducting interviews and performance reviewsEmpowering your peopleDisciplining workers or terminating employment

Specificaties

ISBN13:9780071742313
Taal:EN
Bindwijze:Paperback
Aantal pagina's:208
Uitgever:McGraw-Hill Education - Europe
Druk:2

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          Perfect Phrases for Managers and Supervisors, Second Edition