Management of Organizational Behavior

Chapter 1  Management: An Applied Behavioral Sciences Approach    

The Purpose of Management   

The Impact of These Trends   

Organizations as Sources of Competitive Advantage   

The Challenges of Leading an Organization  

Distinctions between Management and Leadership   

Management Defined   

Leadership Defined   

Are Management and Leadership Really Necessary?   

Three Competencies of Leadership   

Management Process   

Skills of a Manager   

Organizations as Social Systems   

Ingredients for Effective Human Skills   

Understanding Behavior   

Predicting Behavior     

Directing, Changing, and Influencing Behavior   

Learning to Apply Behavioral Science Theory   

Chapter 2  Motivation and Behavior   

Theories of Behavior   

Goal-Oriented Behavior     

Motives   

Goals   

Motive Strength   

Changes in Motive Strength   

Categories of Activities   

Motives, Goals, and Activities   

Expectancy Theory   

Availability   

Hierarchy of Needs   

Motivational Research   

Physiological Needs     

Safety Needs   

Social Needs   

Esteem Needs     

Self-Actualization Needs   

Chapter 3  Motivating   

The Hawthorne Studies Elton Mayo    

Theory X and Theory Y Douglas McGregor      

Informal Work Groups George C. Homans      

Increasing Interpersonal Competence Chris Argyris       

Argyris’s Immaturity-Maturity Theory   

Motivation-Hygiene Theory Frederick Herzberg      

Hygiene Factors   

Motivators   

The Relationship of Herzberg’s Theory to Maslow’s Theory   

Job Enrichment