Creative Cost-Benefits Reinvention

How to Reverse Commoditization Hell in the Age of Customer Capitalism

Gebonden Engels 2011 9780230105300
€ 61,99
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This book puts the commoditization phenomenon under the microscope, laying out an economic analysis, followed by solutions and strategic recommendations. Using concrete examples this book will help to change businesses approach by acting not only on the economic analysis presented, but also on the diagnosis of commoditization and the recommendations for creation of customer value. The common thread throughout this approach is the obsession with customer satisfaction, the search for a fair balance between the long and short term, and the will to reinvent business models by harnessing innovation.

Specificaties

ISBN13:9780230105300
Taal:Engels
Bindwijze:Gebonden
Uitgever:Palgrave Macmillan US

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          Creative Cost-Benefits Reinvention