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People Management

Paperback Engels 2013 9780230291188
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Samenvatting

At the heart of every organisation are the people that contribute to it. Neil Thompson's latest book offers an outstanding guide to the art of management by highlighting the, too often taken for granted, importance of staff and their well-being at work. The result is a unique introduction to people management that focuses on getting the best, rather than simply the most, out of staff in the workplace.
 
Combining theory and practice in clear and sensitive balance, this book:

-Is unrivalled in scope, covering 30 key tasks and challenges faced by managers, from recruitment and staff motivation to grievances and bullying.
-Adopts a multidisciplinary approach applicable across many organisational settings for readers whatever their background.
-Is written with the clarity and practical focus for which Neil Thompson is renowned, ensuring a navigable and intuitive companion for students and new and aspiring managers alike.

 
People Management is an ideal textbook for students taking courses on human resources, management and leadership across a range of fields, from Business and Organisation Studies to professional qualifications in Nursing, Social Work and related people professions. It also a rich and succinct tool for practising managers.

Specificaties

ISBN13:9780230291188
Taal:Engels
Bindwijze:paperback
Verschijningsdatum:15-3-2013

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Inhoudsopgave

Introduction.- PART I: THE FUNDAMENTALS OF PEOPLE MANAGEMENT Equality and Diversity.- Communication.- Supervision.- Recruitment, Selection and Workforce Planning.- Induction.- Workload Management.- Appraisal and Performance Management.- Staff Departures.- Disciplinary Matters.- Dealing with Grievances.- PART II: ACHIEVING BEST OUTCOMES Leadership.- Managing Change.- Industrial Relations.- Team development.- Motivating Staff.- Staff Retention.- Career Planning.- Mentoring and Coaching.- Training and Development.- Making Work Meaningful: Meeting Spiritual Needs.- PART III: PROMOTING WELL-BEING Dealing with Stress.- Health and Safety.- Sickness Absence.- Bullying and Harassment.- Dealing with Conflict.- Handling Aggression.- Loss, Grief and Trauma.- Mental Health Problems.- Drug and Alcohol Abuse.- Inclusion.- Guide to further learning.- References.- Index.

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