Trust, Social Relations and Engagement

Understanding Customer Behaviour on the Web

Gebonden Engels 2012 9780230391246
€ 122,99
Levertijd ± 9 werkdagen
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Explains how all institutions have to turn their relationship with stakeholders into a 'social' one, which involves designing new Trust and Engagement strategies. A specific indication on how to build and measure value out of these strategies is offered by the innovative 'Value for Engagement Model'.

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Managementboek Top 100

€ 122,99
Levertijd ongeveer 9 werkdagen
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          Trust, Social Relations and Engagement