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Corporate Reputation, Brand and Communication

Paperback Engels 2012 1e druk 9780273727590
€ 94,43
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Why should and how can organisations manage their reputations? All organisations, the executives who direct them, the employees who create value and their stakeholders who influence them, all interact and can impact corporate reputation.

In a 24/7 media environment, where even a tweet can shape impressions, the importance of reputation management has never been higher. Every single move, decision taken and each isolated event that involves a company or public figure, is scrutinised, documented and publicised globally, compounding the task of reputation managers. Just ask BP, Toyota or Tiger Woods.

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Inhoudsopgave

  1. 1 The Rise of Corporate Reputation
  2. 2 The Scope of Corporate Reputation
  3. 3 The Significance of Corporate Culture
  4. 4 Measuring Corporate Reputation
  5. 5 The Branding-Reputation Dilemma
  6. 6 The Rise of Corporate Brands
  7. 7 Measuring Corporate Brands
  8. 8 The Future for Brands
  9. 9 The Dimensions of Corporate Communication
  10. 10 Contexts for Corporate Communication
  11. 11 Symbols, Tools and the Media
  12. 12 Methods of Corporate Communication

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          Corporate Reputation, Brand and Communication