Relationship Marketing in Professional Services

A Study of Agency-Client Dynamics in the Advertising Sector

Gebonden Engels 1996 9780415146074
€ 308,26
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Relationship marketing is one of the most challenging marketing concepts of the decade. In a five-year 'fly on the wall' case study, Halinen explores the relationship between a Helsinki advertising agency and its international client.

Specificaties

ISBN13:9780415146074
Taal:Engels
Bindwijze:Gebonden
Aantal pagina's:388
Uitgever:Taylor & Francis Ltd

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Inhoudsopgave

1. Introduction 2. The Research Setting 3. An Interaction Framework for the Development of Advertising Agency-Client Relationships 4. Empirical Research Design 5. Development of the Advertising Agency-Client Relationship Studied 6. A Modified Process Model of Advertising Agency-Client Relationships 7. Assessment of the Study 8. Summary

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          Relationship Marketing in Professional Services