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Internal Marketing

Gebonden EN 2000 9780415213172
€ 318,28
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Samenvatting

Bringing together contributions from leading writers in the field of service marketing and management, this book represents a much-needed source of current research and conceptual development in internal marketing. Key themes and issues explored include:

* the social model of marketing
* the human resource management perspective
* marketing and service management
* quality management
* organizational development
* corporate identity, image and reputation
* corporate communication.

Comprising new theoretical and empirical work, this book also features in depth case studies covering a wide range of sector and industry applications.

Specificaties

ISBN13:9780415213172
Taal:EN
Bindwijze:Gebonden
Aantal pagina's:332
Uitgever:Taylor & Francis Ltd

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€ 318,28
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