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Internal Marketing: Directions for Management

Paperback Engels 2000 1e druk 9780415213189
€ 84,25
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Samenvatting

Bringing together contributions from leading writers in the field of service marketing and management, this book represents a much-needed source of current research and conceptual development in internal marketing. Key themes and issues explored include:

* the social model of marketing
* the human resource management perspective
* marketing and service management
* quality management
* organizational development
* corporate identity, image and reputation
* corporate communication.

Comprising new theoretical and empirical work, this book also features in depth case studies covering a wide range of sector and industry applications.

Specificaties

ISBN13:9780415213189
Taal:Engels
Bindwijze:Paperback
Aantal pagina's:330
Druk:1

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€ 84,25
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        Internal Marketing: Directions for Management