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Wiley Pathways Supervision

Paperback Engels 2007 9780470111277
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Gaining the right managerial skills will help launch a career in a field that is in high demand and short supply. With this book, readers will acquire the knowledge and tools to manage employees as well as to deal with the increasingly complex changes that occur in the business world. One of the important areas covered is how to handle office politics and ethical questions. Mastering this section will open up new doors to upper management positions.


Aantal pagina's:416
Uitgever:John Wiley & Sons


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1. Supervision 1

2. Leadership 27

3. Goal Setting 42

4. Effective Communication 62

5. Employee Discipline 85

6. Building a Team 105

7. Training a Team 133

8. Inspiring Employees to Better Performance 159

9. Evaluating the Team Members 190

10. Leading Change 214

11. Managing Diversity 230

12. Ethics and Office Politics 250

13. Working with Unions 275

14. Budgeting and Accounting 290

15. Using Technology 317

16. Common Management Trends and Management Mistakes 338

Endnotes 352

Glossary 356

Index 365

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        Wiley Pathways Supervision