Chris Baird,
Colin Dix
Front Office Operations
Paperback Engels 1998 4e druk 9780582319318Levertijd ongeveer 9 werkdagen
Gratis verzonden
Samenvatting
The fourth edition of this best-selling text has been completely revised and updated throughout and has been brought in-line with recent developments in information technology. It now has a lively new design with many more illustrations, new case studies and examples incorporated throughout. All of which provides students with accessible clear coverage of the subject area.
Specificaties
ISBN13:9780582319318
Taal:Engels
Bindwijze:Paperback
Aantal pagina's:224
Uitgever:Pearson Education
Druk:4
Lezersrecensies
Wees de eerste die een lezersrecensie schrijft!
Inhoudsopgave
- The Hotel Reception
- Care of the Customer
- The Reception Office
- Advance Reservations
- Check In, Residence and Departure
- Guest Accounting
- Methods of Payment
- Sales and the Front Office
- Advance Sales and Techniques
- International Chains and Business
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan