Marcia Stucklen Middleton,
Linda S Katz,
Bill Katz
Information and Referral in Reference Services
Gebonden Engels 1988 9780866566933Levertijd ± 11 werkdagen
Gratis verzonden
Samenvatting
This book investigates a wide variety of situations and models which fall under the umbrella of information and referral. It examines traditional views in public libraries and library systems as well as descriptions of programs in nontraditional settings, such as academic libraries. A human services perspective is explored and research models are presented.
Specificaties
ISBN13:9780866566933
Taal:Engels
Bindwijze:Gebonden
Aantal pagina's:272
Uitgever:Taylor & Francis Inc
Lezersrecensies
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Inhoudsopgave
Contents
Introduction
Introduction
- Part I: Public Libraries and I & R: Management, Staff Training, and Evaluation
- Getting Staff Involved in Providing Community Information
- Evaluating I & R in Smaller Public Libraries
- Small Public Libraries: Suggestions for Reference Service Improvement
- Is This Search Necessary? On-Line Data Bases, References Sources, and Referrals
- Part II: Library System I & R Services
- The Community Access Library Line: Benefits of a Toll-Free 800 Telephone Line
- JOB LINK: The Library/County Connection That Counts
- CLIC! The Community Library Information Center: A History
- Part III: Academic Libraries: The Role of I & R
- Information and Referral in the Academic Library: Lessons in Attitude and Service From the Public Library
- I & R in an Academic Library
- Part IV: The Social Services Perspective: Networking
- New I & R Teams in Library-Based Services: Librarians, Social Workers, and Older Volunteers
- Focus on the Client: Social Service Dimensions of I & R
- Information and Referral: A Model for the Special Library
- Part V: Research and Resources
- Videocassettes and I & R: A Team That Works
- Community Information in Schools: An Operational Approach and Model
- Simulation of the Reference Process
- Interpersonal Information Processing
- Part VI: History and Recent Developments
- The Growth and Development of Information and Referral in Library Services: A Selective History and Review of Some Recent Developments
- Reference Notes Included
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan