Style & Statistics – The Art of Retail Analytics
The Art of Retail Analytics
Gebonden Engels 2017 9781119270317Samenvatting
A non–technical guide to leveraging retail analytics for personal and competitive advantage
Style & Statistics is a real–world guide to analytics in retail. Written specifically for the non–IT crowd, this book explains analytics in an approachable, understandable way, and provides examples of direct application to retail merchandise management, marketing, and operations. The discussion covers current industry trends and emerging–standard processes, and illustrates how analytics is providing new solutions to perennial retail problems. You′ll learn how to leverage the benefits of analytics to boost your personal career, and how to interpret data in a way that′s useful to the average end business user or shopper. Key concepts are detailed in easy–to–understand language, and numerous examples highlight the growing importance of understanding analytics in the retail environment.
The power of analytics has become apparent across industries, but it′s left an especially indelible mark on retail. It′s a complex topic, but you don′t need to be a data scientist to take advantage of the opportunities it brings. This book shows you what you need to know, and how to put analytics to work with retail–specific applications.
Learn how analytics can help you be better at your job
Dig deeper into the customer′s needs, wants, and dreams
Streamline merchandise management, pricing, marketing, and more
Find solutions for inefficiencies and inaccuracies
As the retail customer evolves, so must the retail industry. The retail landscape not only includes in–store but also website, mobile site, mobile apps, and social media. With more and more competition emerging on all sides, retailers need to use every tool at their disposal to create value and gain a competitive advantage. Analytics offers a number of ways to make your company stand out, whether it′s through improved operations, customer experience, or any of the other myriad factors that build a great place to shop. Style & Statistics provides an analytics primer with a practical bent, specifically for the retail industry.
Specificaties
Lezersrecensies
Inhoudsopgave
<p>About the Author xi</p>
<p>Introduction 1</p>
<p>Chapter 1 The Changing Face of Retail 5</p>
<p>Chapter 2 Merchandise Financial Planning 15</p>
<p>Statistical Forecasting 21</p>
<p>Chapter 3 Assortment Management 29</p>
<p>Understanding Your Customer 31</p>
<p>Understanding Product Choice Counts 35</p>
<p>Understanding Current Product Performance 38</p>
<p>Predicting the Evolution of Trends 43</p>
<p>How Much to Buy? 47</p>
<p>What Sizes Do I Need? 51</p>
<p>Chapter 4 Fulfillment 57</p>
<p>Allocation 58</p>
<p>Order Fulfillment 65</p>
<p>Chapter 5 Pricing 71</p>
<p>Pricing Analytics 77</p>
<p>Regular Price 84</p>
<p>Promotional Pricing 85</p>
<p>Markdown/Clearance Pricing 94</p>
<p>Pricing Maturity and Organizational Structures 97</p>
<p>Chapter 6 Marketing 99</p>
<p>Data 100</p>
<p>Marketing Campaign Lift Analysis 106</p>
<p>Customer Lifetime Value 108</p>
<p>Customer Segmentation 110</p>
<p>The Internet of Things 112</p>
<p>Path to Purchase 114</p>
<p>Chapter 7 In–Store Experience 119</p>
<p>Store Labor Forecasting 120</p>
<p>Assortment Optimization 121</p>
<p>The Internet of Things 124</p>
<p>Chapter 8 Cybersecurity 131</p>
<p>Europay, Mastercard, and Visa/Chip Cards 136</p>
<p>Chargebacks 136</p>
<p>Data Governance 137</p>
<p>Chapter 9 Customer Journey 139</p>
<p>Chapter 10 Millie and Boomer: Generations Unified 147</p>
<p>Chapter 11 How to Gain Personal Value from Analytics 155</p>
<p>Citizen Data Scientist 158</p>
<p>Change Agent 160</p>
<p>Finding the Right Fit 162</p>
<p>The Value of Analytics 164</p>
<p>References and Resources 169</p>
<p>Glossary 171</p>
<p>Retail Math 183</p>
<p>Index 185</p>
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan