Text Mining in Practice with R

Gebonden Engels 2017 1e druk 9781119282013
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A reliable, cost–effective approach to extracting priceless business information from all sources of text

Excavating actionable business insights from data is a complex undertaking, and that complexity is magnified by an order of magnitude when the focus is on documents and other text information. This book takes a practical, hands–on approach to teaching you a reliable, cost–effective approach to mining the vast, untold riches buried within all forms of text using R.

Author Ted Kwartler clearly describes all of the tools needed to perform text mining and shows you how to use them to identify practical business applications to get your creative text mining efforts started right away. With the help of numerous real–world examples and case studies from industries ranging from healthcare to entertainment to telecommunications, he demonstrates how to execute an array of text mining processes and functions, including sentiment scoring, topic modelling, predictive modelling, extracting clickbait from headlines, and more.

You'll learn how to:
- Identify actionable social media posts to improve customer service
- Use text mining in HR to identify candidate perceptions of an organisation, match job descriptions with resumes, and more
- Extract priceless information from virtually all digital and print sources, including the news media, social media sites, PDFs, and even JPEG and GIF image files
- Make text mining an integral component of marketing in order to identify brand evangelists, impact customer propensity modelling, and much more

Most companies data mining efforts focus almost exclusively on numerical and categorical data, while text remains a largely untapped resource. Especially in a global marketplace where being first to identify and respond to customer needs and expectations imparts an unbeatable competitive advantage, text represents a source of immense potential value. Unfortunately, there is no reliable, cost–effective technology for extracting analytical insights from the huge and ever–growing volume of text available online and other digital sources, as well as from paper documents until now.

Specificaties

ISBN13:9781119282013
Taal:Engels
Bindwijze:gebonden
Aantal pagina's:320
Druk:1
Verschijningsdatum:21-7-2017
Hoofdrubriek:IT-management / ICT

Lezersrecensies

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Inhoudsopgave

Foreword 1

Chapter 1: What is Text Mining? 1
1.1 What is it? 1
1.1.1 What is text mining in practice? 1
1.1.2 Where does text mining fit? 1
1.2 Why we care about text mining? 1
1.2.1 What are the consequences of ignoring text? 1
1.2.2 What are the benefits of text mining? 1
1.2.3 Setting Expectations: When text mining should (and should not) be used. 1
1.3 A basic workflow. How the process works. 1
1.4 What tools do I need to get started with this? 1
1.5 A Simple Example 1
1.6 A Real World Use Case 1
1.7 Summary 1

Chapter 2: Basics of text mining 1
2.1 What is Text Mining in a practical sense? 1
2.2 Types of Text Mining: Bag of Words. 1
2.2.1 Types of Text Mining: Syntactic Parsing. 1
2.3 The text mining process in context 1
2.4 String Manipulation: Number of Characters & Substitutions 1
2.4.1 String Manipulations: Paste, Character Splits & Extractions 1
2.5 Keyword Scanning 1
2.6 String Packages stringr & stringi 1
2.7 Preprocessing Steps for Bag of Words Text Mining 1
2.8 Spell Check 1
2.9 Frequent Terms & Associations 1
2.9 Delta Assist Wrap Up 1
2.10 Summary 1

Chapter 3: Common Text Mining Visualizations 1
3.1 A tale of two (or three) cultures 1
3.2 Simple Exploration: Term Frequency, Associations & Word Networks 1
3.2.1 Term Frequency 1
3.2.2 Word Associations 1
3.2.3 Word Networks 1
3.3 Simple Word Clusters: Hierarchical Dendrograms 1
3.4 Word Clouds: Overused but Effective 1
3.4.1 One Corpus Word Clouds 1
3.4.2 Comparing and Contrasting Corpora in Word Clouds 1
3.4.3 Polarized Tag Plot 1
3.5 Summary 1

Chapter 4: Sentiment Scoring 1
4.1 What is Sentiment Analysis? 1
4.2 Sentiment Scoring: Parlor Trick or Insightful? 1
4.3 Polarity: Simple Sentiment Scoring 1
4.3.1 Subjectivity Lexicons 1
4.3.2 Qdap s Scoring for positive and negative word choice 1
4.3.3 Revisiting Word Clouds Sentiment Word Clouds 1
4.4 Emoticons :) Dealing with these perplexing clues 1
4.4.1 Symbol–Based Emoticons Native to R 1
4.4.2 Punctuation Based Emoticons 1
4.4.3 Emoji 1
4.5 R s Archived Sentiment Scoring Library 1
4.5 Sentiment the tidytext way 1
4.6 Airbnb.com Boston Wrap Up 1
4.7 Summary 1
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