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The Role of Service in the Tourism & Hospitality Industry

Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2014 (SERVE 2014), Gran Melia, Jakarta, Indonesia, 23-24 August 2014

Gebonden Engels 2015 1e druk 9781138027367
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Samenvatting

This proceedings volume contains papers presented at the 2014 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2014), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be of interest to researchers, entrepreneurs and students alike.

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Preface, Invited plenary speakers, articles

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          The Role of Service in the Tourism & Hospitality Industry