Management Accounting in Public Service Decision Making

List of figures List of tables List of case studies Foreword Preface About the author List of abbreviations Part A: Context of management accounting in public services 1. Public Service Organisations and the Public Sector 2. Operations management of public services 3. The importance of strategy in public services 4. Public Service reforms 5. Leadership, management and decision making in public services 6. The relevance of management accounting in public services Part B: Management Accounting Practice in Public Services 7. Costing and cost information for decision making in public services 8. Management accounting and operational/tactical decision making in public services 9. Management accounting and public service strategy 10. Management accounting and management control in public services 11. Management accounting and performance management/improvement in public services 12. Management accounting and risk management in public services 13. Contemporary aspects of management accounting in public services References Index