Total Quality Management and Operational Excellence
Text with Cases
Gebonden Engels 2020 5e druk 9781138673403Samenvatting
Connects quality management with policy and strategy in an integrative way
Oakland is well known for his clarity and accessible style, perfect for students and managers who might have no prior knowledge of TQM or operations management
Aligns well to business performance improvement programmes as well as broader operations management programmes
Up to date and interesting examples
New edition includes a more international range of cases, including from Latin America and Africa
New topics in this edition: Operations strategy, SCM, Network Quality Management, the Timwoods analogy, Hoshin Kanri and corporate financial objectives
Specificaties
Lezersrecensies
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan
