C. Dussart
Creative Cost-Benefits Reinvention
How to Reverse Commoditization Hell in the Age of Customer Capitalism
Paperback Engels 2011 9781349289714Levertijd ± 9 werkdagen
Gratis verzonden
Samenvatting
This book puts the commoditization phenomenon under the microscope, laying out an economic analysis, followed by solutions and strategic recommendations. Using concrete examples this book will help to change businesses approach by acting not only on the economic analysis presented, but also on the diagnosis of commoditization and the recommendations for creation of customer value. The common thread throughout this approach is the obsession with customer satisfaction, the search for a fair balance between the long and short term, and the will to reinvent business models by harnessing innovation.
Specificaties
ISBN13:9781349289714
Taal:Engels
Bindwijze:Paperback
Uitgever:Palgrave Macmillan US
Hoofdrubriek:Strategisch management, Leiderschap, Marketing, Reclame en verkoop, Strategisch management
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