Understanding Librarians

Communication is the Issue

Paperback Engels 2011 9781843346159
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Samenvatting

Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professionals and the user. It focuses especially on ‘non-standard’ users, such as non-native speakers or those with some disability. The author provides accessible examples of good practice, assesses their degree of success and suggests further ways to improve performance in information provision.

Specificaties

ISBN13:9781843346159
Taal:Engels
Bindwijze:Paperback
Aantal pagina's:200

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Inhoudsopgave

Dedication

List of tables

About the author and contributors

Chapter 1: Defining the problem

Chapter 2: What are libraries for?

Chapter 3: Images of librarians

Chapter 4: Psychological barriers

Chapter 5: Social class and lack of education as barriers

Chapter 6: Language as a barrier

Chapter 7: Lack of literacy numeracy skills as a barrier

Chapter 8: Information CommunicationTechnology as a barrier

Chapter 9: Disability as a barrier

Chapter 10: Clarity of purpose

Chapter 11: Evaluation the value of systematic research

Chapter 12: Librarians as reflective practitioners

Chapter 13: Staff development

Chapter 14: Self publicise

Chapter 15: Breaking down the library walls: responding to the needs of the Google generation

Chapter 16: Communication within partnerships at Deakin University Library: the liaison link

Chapter 17: Where are we now?

Index

Managementboek Top 100

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          Understanding Librarians