Strategic Business Development for Information Centres and Libraries
Paperback Engels 2011 9781843346616Samenvatting
This book is aimed at guiding managers towards systematic approaches to improve and facilitate necessary strategic business development and planning. Conditions in the workplace for the Library and Information Services (LIS) are rapidly changing: many organizations are experiencing budget restrictions as well as stakeholders questioning the value of the services. Strategic Business Development for Information Centres and Libraries offers methods and tools for LIS departments to ensure value and benefits are delivered to the parent organization. It argues that LIS must be prepared to change according to the parent organization's needs, to develop strategies for important activities and to seek alliances among key stakeholders. It also offers information on the best practice from five top-performing international LIS units.
Specificaties
Lezersrecensies
Inhoudsopgave
Preface
Acknowledgements
About the author
Chapter 1: The necessary business development and planning
Abstract:
Chapter 2: Leadership and change management
Abstract:
The manager’s responsibility
Team members’ responsibility
Involving staff
Case study: the unsuccessful involvement
Turbulent times
Voices from practitioners: Maria Hugosson Bygge
Chapter 3: Competitive intelligence
Abstract:
The forming of perspectives
Demands on individuals and organisations
The PCMAC model
Decisions and actions
Pitfalls and tips
Voices from practitioners: Charlotte Håkansson
Chapter 4: Business concept and information strategies
Abstract:
The business concept
Information strategies
Voices from practitioners: Helena Vallo
Chapter 5: The business plan
Abstract:
The annual cycle of the business plan
Case: the annual planning process
The content of the business plan
Voices from practitioners: Jette Guldborg Petersen
Chapter 6: Strategic goals, measurement and evaluation
Abstract:
Set the strategic goals
Measure and evaluate
Voices from practitioners: Katarina Kristoffersson
Chapter 7: Implementation of strategic decisions
Abstract:
Case: from Tetra Pak Library to Technology Intelligence
Chapter 8: Tools
Abstract:
About organising workshops
Brainstorming with relation matrix
PESTLE(M)
SWOT
Scenario planning
Impact analysis
Unbiased review of the business: a workshop
Spider diagram
Benchmarking
Chapter 9: Changes and challenges
Abstract:
Changes
Challenges
References
Index
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan