Services Science

Name: Services Science
Author: Bernd Stauss

Fundamentals, Challenges and Future Developments

Gebonden Engels 2007 2008e druk 9783540744870

Verwachte levertijd ongeveer 9 werkdagen

60,99

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Samenvatting

In response to the economic impact of the service sector, services science must be established as an academic discipline. This book includes detailed articles and short statements written by academics and experts on services research, service-oriented education, and service-related collaborations. All the contributions in this book stem from the presentations and statements given at the first German Services Science Conference.

Specificaties

ISBN13:9783540744870

Taal:Engels

Bindwijze:gebonden

Aantal pagina's:172

Uitgever:Springer Berlin Heidelberg

Druk:2008

Hoofdrubriek:Algemeen management, Algemeen management, Organisatiekunde

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Inhoudsopgave

Editorial. Services Science - Necessity and Conceptual Fundamentals: Services Sciences, Management, and Engineering (SSME) and Its Relation to Academic Disciplines.- Service Engineering - A Transdisciplinary Approach in Service Research. Services Science - Focus Research: International Service Research - Status Quo, Developments, and Consequences for the Emerging Services Science.- Research on Services: From Exploring the 'Residual' to Services Science.- Services Science - A Computer Scientist's Perspective.- Research Needs in the European Service Sector - An Application-Oriented Perspective. Services Science - Focus Teaching: The Evolution and Discovery of Services Science in Business Schools.- The Perspective of Computer Science.- The Perspective of ABB Automation GmbH.- The Perspective of AFSM International. Services Science - Focus Collaboration: Services Science - Where Practice Meets Theory.- Services Science with a Focus on Academia and Company Collaboration.- The Perspective of Informatics.- The Perspective of Service Industries - The Perspective of Siemens AG.- The Perspective of IBM Deutschland GmbH.