The Open Group works with customers and suppliers of technology products and services, and with consortia and other standards organizations to capture, clarify, and integrate current and emerging requirements, establish standards and policies, and share best practices. Our standards ensure openness, interoperability, and consensus.
Meer over The Open GroupThe Open Group IT4IT Reference Architecture, Version 2.0, an Open Group Standard, provides a vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for managing the business of IT.
The Open Group IT4IT Reference Architecture standard comprises a reference architecture and a value chain-based operating model.
The IT Value Chain has four value streams supported by a reference architecture to drive efficiency and agility. The four value streams are:
- Strategy to Portfolio
- Request to Fulfill
- Requirement to Deploy
- Detect to Correct
Each IT Value Stream is centered on a key aspect of the service model, the essential data objects (information model), and functional components (functional model) that support it. Together, the four value streams play a vital role in helping IT control the service model as it advances through its lifecycle.
The IT4IT Reference Architecture:
- Provides prescriptive guidance on the specification of and interaction with a consistent service model backbone (common data model/context)
- Supports real-world use-cases driven by the Digital Economy (e.g., Cloud-sourcing, Agile, DevOps, and service brokering)
- Embraces and complements existing process frameworks and methodologies (e.g., ITIL®, CoBIT®, SAFe, and TOGAF®) by taking a data-focused implementation model perspective, essentially specifying an information model across the entire value chain
The audience for this standard is:
- IT Professionals who are responsible for delivering services in a way that is
flexible, traceable, and cost-effective
- IT Professionals / Practitioners who are focused on instrumenting the IT
management landscape
- IT Leaders who are concerned about their operating model
- Enterprise Architects who are responsible for IT business transformation
it4it it value chain it service management value streams strategy to portfolio detect to correct requirement to deploy request to fulfill referentie-architectuur data objects service model backbone functional components service portfolio management enterprise architecture it operating model cloud sourcing service brokering multi-supplier management digitale transformatie ICT integration model agile devops information model functional model it governance problem management configuration management service level management incident management
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