Filteren
1
Sorteren
3 resultaten
paperback
EN08-09-20252e druk9789401813570
Enhance your expertise in customer experience management with our two-day certified Experience Management (XM) and Xperience Level Agreement (XLA®) Foundation courseware. Meer
e-book
EN29-03-20231e druk
andere uitgaves beschikbaar
9789401810029
XM is the discipline of designing, measuring and improving the experiences provided to customers, employees, and other stakeholders. Meer
paperback
EN14-10-20241e druk9789462129818
This study analyzes how a Dutch parent or subsidiary entity, which holds or is part of an international and economically active group, addresses (potential) negative effects of its business activities via ESG. Meer