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paperback
EN08-09-20252e druk9789401813570
Enhance your expertise in customer experience management with our two-day certified Experience Management (XM) and Xperience Level Agreement (XLA®) Foundation courseware. Meer
paperback
EN14-05-20241e druk9789401811408
Enhance your expertise in customer experience management with our two-day certified Experience Management (XM) and Xperience Level Agreement (XLA®) Foundation courseware. Meer
paperback
EN01-05-20231e druk
andere uitgaves beschikbaar
9789401810005
XM is the discipline of designing, measuring and improving the experiences provided to customers, employees, and other stakeholders. Meer
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e-book
EN29-03-20231e druk
andere uitgaves beschikbaar
9789401810029
XM is the discipline of designing, measuring and improving the experiences provided to customers, employees, and other stakeholders. Meer
paperback
EN16-02-20241e druk9789401811255
Customers expect increasingly valuable IT services, services that are flexible, reliable, secure, and efficient. Services that optimally support their users in their work. Meer
paperback
EN09-02-20261e druk9789401814447
Experience Management and XLA® Practitioner builds on foundational experience concepts, teaching participants how to design and implement. Meer