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Auteur: Claire Agutter
paperbackEngels226 blz.9781787783102
20-7-2021
€ 45,95
Op voorraad | Vandaag voor 21:00 besteld, zaterdag in huis | Gratis verzonden
paperbackEngels352 blz.9781787783133
2e druk
29-7-2021
SIAM (service integration and management) is an evolution of how to apply a framework for integrated service management across multiple service providers. Meer
€ 62,16
Op voorraad | Vandaag voor 21:00 besteld, zaterdag in huis | Gratis verzonden
paperbackEngels90 blz.9781787782136
2e druk
16-4-2020
ITIL(R) 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working. Meer
e-bookEngels355 blz.9789401802635
12-6-2018
VeriSM™ is a holistic, business-oriented approach to Service Management, which helps to make sense of the growing landscape of best practices and how to integrate them to offer value to the consumer. Meer