Get up-to-speed with the new features of Microsoft Dynamics CRM 2011 with this Dynamics CRM book and eBook Master the new features of Microsoft Dynamics 2011Use client-side programming to perform data validation, automation, and process enhancementLearn powerful event driven server-side programming methods: Plug-Ins and Processes (Formerly Workflows)Extend Microsoft Dynamics CRM 2011 in the CloudIn DetailMicrosoft Dynamics CRM 2011 offers exciting new features that enable you to build and maintain a robust customer relationship management system in your organisation.  Meer

Everything you need to know to work with reports in Dynamics CRM 2011 Overview -Create reports with SQL Reporting Services for CRM -Empower your reports with the different Report Wizards and dashboards -Troubleshoot and optimize your reports for better performance In Detail All of the data entered into a CRM means nothing if it is unable to report the important information to our managers and executives in such a way that they can easily and quickly get the results they need.  Meer

Microsoft Dynamics CRM has a robust API that includes web services and an extensive SDK. As you develop CRM Plugins and custom integrations, you will find that there are many complexities and challenges associated with successfully interacting with this API.  Meer

Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management is aimed at readers who are interested in understanding how to successfully implement Microsoft Dynamics CRM 4.  Meer