Susan Saltonstall Duncan
- Auteur
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Susan Saltonstall Duncan
Building Enduring Client Loyalty
This Special Report addresses the key components of building superior client relationships that result in greater loyalty and long-term success.
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Sandra J Boyer
Susan Saltonstall Duncan
Jaap Bosman
August J Aquila
Pam Loch
Veronica Mann
Shelley Dunstone
Ronnie Fox
Succession Planning
A successful succession encompasses two core elements: transitioning firm management to a new generation, and transferring client relationships.
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Susan Saltonstall Duncan
Susan Raridon Lambreth
Dr Larry Richard
Michael Roster
Jonathan Fortnam
Neil Lloyd
Norman K Clark
Colin Jasper
Patrick J McKenna
John Sterling
Effective Practice Group Leadership
As firms compete increasingly at practice group level, leaders are being asked to run their groups like business units; to develop and implement a strategic plan that supports the goals and competitiveness of the firm; and to coordinate and lead their partners to enhance the efficiency, performance, and profitability of their groups.
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