Boeken van Keith Dawson
Keith Dawson
The Call Center Handbook
€ 68,93
Keith Dawson beschrijft uitgebreid wat wel en wat niet werkt bij het inrichten van een call center en biedt met dit handboek een handleiding voor managers die de leiding hebben of krijgen over een call center.
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Keith Dawson
Call Center Savvy
€ 304,60
It's not just the technology, the people, or the customers. It's all three, and more: call centers are not just places where calls arrive. They are a strategic business asset, the core of your business's customer relationship strategy.
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Keith Dawson
Australia
€ 19,47
Lets go, Globetrotters! Were traveling to Australia, home to unique wildlife and some of the worlds most spectacular landscapes.
Discover what life is like in Australia, and how people live, work and play. Meer
Discover what life is like in Australia, and how people live, work and play. Meer
Keith Dawson
Call Center Handbook
€ 80,50
This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.
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Keith Dawson€ 68,93
Keith Dawson€ 304,60
Keith Dawson€ 19,47
Keith Dawson€ 80,50