Eric Radzinski
- Auteur
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Francis DeRespinis
Peter Hayward
Jana Jenkins
Amy Laird
Leslie McDonald
Eric Radzinski
The IBM Style Guide
The IBM Style Guide distills IBM wisdom for developing superior content: information that is consistent, clear, concise, and easy to translate. The IBM Style Guide can help any organization improve and standardize content across authors, delivery mechanisms, and geographic locations.
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Michelle Carey
Moira Lanyi
Moira McFadden Lanyi
Deirdre Longo
Eric Radzinski
Shannon Rouiller
Elizabeth Wilde
Developing Quality Technical Information
Drawing on IBM's unsurpassed technical communications experience, readers discover today's best practices for meeting nine quality characteristics: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness.
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