Bert Smit
- Auteur
Bert Smit is docent imagineering, marketing, en visitor management aan de Academy of Hotel and Facility Management van de NHTV.
Bert Smit is docent imagineering, marketing, en visitor management aan de Academy of Hotel and Facility Management van de NHTV.
Boeken van Bert Smit
Gabriëlle Kuiper
Bert Smit
De Imagineer
In de huidige economie is het voor bedrijven essentieel om beleving en betekenis te koppelen aan hun producten en diensten.
Meer
Frans Melissen
Bert Smit
Vitalija Danivska
Andrew Ngawenja Mzembe
Rethinking Sustainability in Facilities and Workplace Management
This book discusses sustainability within the facility management industry. However, it is not another anthology of so-called best practices and the seemingly endless range of certification schemes.
Meer
Bert Smit
Frans Melissen
Sustainable Customer Experience Design
Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries.
Meer
Frans Melissen
Rob Blomme
Stan Josephi
Jean-Pièrre van der Rest
Jean-Pierre van der Rest
Jeroen Bosman
Hans Breuker
Michael Chibili
John Hornby
Alinda Kokkinou
Annemieke de Korte
Xander Lub
Rob Nierse
Jeroen Oskam
Monique van Prooijen-Lander
Bert Smit
Lesley Tomaszewski
Rolf van der Veer
Tjeerd Zandberg
Hospitality Experience
Hospitality Experience offers students an exciting introduction to key aspects of hospitality management.
The authors provide a refreshing focus on how hospitality experiences can be created and managed successfully. Meer
The authors provide a refreshing focus on how hospitality experiences can be created and managed successfully. Meer