Bert Smit
- Auteur
Bert Smit is docent imagineering, marketing, en visitor management aan de Academy of Hotel and Facility Management van de NHTV.
Bert Smit is docent imagineering, marketing, en visitor management aan de Academy of Hotel and Facility Management van de NHTV.
Boeken van Bert Smit
Gabriëlle Kuiper
Bert Smit
De Imagineer
In de huidige economie is het voor bedrijven essentieel om beleving en betekenis te koppelen aan hun producten en diensten.
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Bert Smit
Frans Melissen
Sustainable Customer Experience Design
Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries.
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